中文 | English

帮助与支持

我们随时为你提供帮助

联系我们

如果你在使用 Aecho 时遇到任何问题,或有任何建议和反馈,请通过以下方式联系我们:

support@aecho.top

我们会在 24 小时内回复你的邮件。

常见问题

如何开始语音日记?

打开 Aecho,点击首页底部的录音按钮,开始与 AI 对话。对话结束后,AI 会自动为你生成一篇日记。

我的数据安全吗?

你的日记数据使用加密传输和存储,我们不会将你的个人内容分享给任何第三方。详情请查看我们的隐私政策。

如何管理订阅?

你可以在 iPhone 的「设置」>「Apple ID」>「订阅」中查看、修改或取消你的 Aecho 订阅。订阅到期前 24 小时内会自动续费。

如何申请退款?

所有购买均通过 Apple App Store 处理。如需退款,请前往 reportaproblem.apple.com 按照 Apple 的退款流程操作。

如何删除我的账户和数据?

打开 Aecho,进入「设置」页面,点击底部的「删除账户」。删除后,你的所有数据将被永久清除,无法恢复。

支持哪些设备?

Aecho 支持运行 iOS 16.0 及以上版本的 iPhone 和 iPad。

相关链接


Help & Support

We're here to help

Contact Us

If you encounter any issues while using Aecho, or have any suggestions and feedback, please contact us at:

support@aecho.top

We will respond to your email within 24 hours.

FAQ

How do I start a voice diary?

Open Aecho, tap the recording button at the bottom of the home screen, and start talking with AI. After the conversation, AI will automatically generate a diary entry for you.

Is my data safe?

Your diary data is encrypted during transmission and storage. We do not share your personal content with any third party. See our Privacy Policy for details.

How do I manage my subscription?

You can view, modify, or cancel your Aecho subscription in iPhone Settings > Apple ID > Subscriptions. Subscriptions automatically renew within 24 hours before expiration.

How do I request a refund?

All purchases are processed through the Apple App Store. For refunds, please visit reportaproblem.apple.com and follow Apple's refund process.

How do I delete my account and data?

Open Aecho, go to Settings, and tap "Delete Account" at the bottom. Once deleted, all your data will be permanently removed and cannot be recovered.

What devices are supported?

Aecho supports iPhone and iPad running iOS 16.0 or later.

Links